Track Your Order

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const updateHeaderMetrics = () => { const header = document.getElementById('header'); const rect = header.getBoundingClientRect(); const headerHeight = rect.bottom; document.documentElement.style.setProperty('--header-height', `${headerHeight}px`); }; window.addEventListener('DOMContentLoaded', updateHeaderMetrics); window.addEventListener('resize', updateHeaderMetrics); const header = document.getElementById('header'); const resizeObserver = new ResizeObserver(entries => { for (let entry of entries) { const rect = entry.target.getBoundingClientRect(); const headerHeight = rect.bottom; document.documentElement.style.setProperty('--header-height', `${headerHeight}px`); } }); resizeObserver.observe(header);

citybeloved

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Track Your Order

We know you’re excited to receive your Citybeloved order — and we’re just as eager to get it to you! Once your order has been shipped, you can easily track its journey right to your doorstep.

How to Track Your Order

Shortly after your order is shipped, you will receive a confirmation email containing your unique tracking number and a direct link to track your package.
Click the link or copy your tracking number into the carrier’s website for real-time updates on your shipment status.
You can also log into your account on our website and visit the “Order History” section to view the latest status of your purchase.

Need Help?

If your tracking information hasn’t updated in a few days, or if you have any questions about your order’s delivery, please feel free to contact our friendly support team at:

📧 Email: citybeloved@outlook.com
📞 Phone: +852 2368 1542

We’re here to help during our customer service hours:
Monday–Friday, 9:00 AM – 6:00 PM (HKT)

Thank you for shopping with Citybeloved. We hope you love your new pieces!